The Phoenix
  • Boston, MA, USA
  • Full Time

403(b) retirement plan; paid time off (vacation/ sick days/ skill enhancement days), medical, dental, and vision plans


The Phoenix is a 501(c)(3) nonprofit organization whose mission is to foster a supportive, physically active community for individuals who are recovering from a substance use disorder and for those who choose to live sober. By participating in our physical, social and education programs, participants build confidence, self-respect, and community. Activities offered include CrossFit, climbing, hiking, boxing, running, yoga, road & mountain biking, and strength training. Through traditional fundraising strategies and revenue ventures, Phoenix is able to provide free programs for anyone with 48 hours of sobriety. The Phoenix currently operates in California, Colorado, Idaho, and Massachusetts.

Per Ignem CrossFit is a charitable affiliate connected with The Phoenix that supports our mission by offering gym memberships that provide revenue to our non-profit division. With this intention, it is our vision to save lives through fitness.


The Per Ignem Manager has overall responsibility for effectively managing all facets of gym operations including customer satisfaction, sales and membership solicitation for the Per Ignem CrossFit affiliate in Boston, facility maintenance, and creating community partnerships that enhance the Boston chapter of The Phoenix. The ideal candidate will have business management experience and a background in fitness and/or adventure sports. A connection to The Phoenix Mission is a bonus, but is not required.

Per Ignem CrossFit is a dynamic, creative and fast-paced environment requiring employees to be flexible and able to adapt to an ever-changing environment. Instructors at Per Ignem CrossFit are also expected to aid in administrative functions of the chapter, such as keeping events up to date on our website, facility and equipment maintenance, conducting outreach events, assisting with fundraising efforts, trainings, or other projects that may arise. Weekend and evening hours and the ability to travel in the community are required.



  • Provide high quality customer service in a fast-paced, energetic, and supportive environment
  • Apply innovation to lead the Phoenix Per Ignem program and team to achieve a total fitness experience for all members
  • Oversee/manage general daily administrative needs and tasks of the Boston Per Ignem CrossFit affiliate, including scheduling programs, events, sales and marketing activities, and ensuring that facilities and equipment are in functioning order
  • Supervise gym programming and administrative staff of the Boston Per Ignem CrossFit affiliate including hiring, training, supervision, staff support and teambuilding, discipline and termination as needed
  • Develop, oversee and conduct marketing and member retention efforts to maximize paid memberships
  • Analyze performance of affiliate operations, provide feedback, guidance and training to support growth and outcomes for success
  • In collaboration with the New England Regional Director, formulate and manage an annual budget
  • Oversee the online presence (including both social media messaging and website maintenance) of the Boston Per Ignem CrossFit affiliate
  • Work closely with other Per Ignem Managers to coordinate on Per Ignem policy and procedure, learn from and offer advice to others in a collaborative manner.
  • Supervise staff of 3+ instructors facilitating CrossFit and fitness classes
  • Build partnerships to improve access to recovery support and treatment for those living in the greater Boston area
  • Other duties as assigned
  • Work evening and weekend hours as needed
  • Travel for meetings as necessary



  • Bachelor's Degree
  • 3-5 years of experience in a management role preferred
  • CF-L1 or higher-level CrossFit certification preferred
  • NASM, NSCA, ACSM, or ACE personal trainer preferred
  • Experience facilitating CrossFit or other group fitness classes
  • Experience with budgets and program management
  • Possess excellent organizational and communication skills, professionalism, and the ability to quickly adapt to change
  • Ability to use standard office equipment, computer equipment, and proficient with software including word processing, spreadsheet applications and email
  • Excellent interpersonal skills and ability to interact positively and comfortably with people from all walks of life, including homeless persons, recently sober individuals, high net worth donors, elected officials, etc.
  • Entrepreneurial spirit, humility, and integrity
  • Lived experience as a peer in recovery preferred
  • Knowledge and consistent demonstration of excellent customer service skills.
  • Ability to listen well and communicate effectively orally and in writing with various audiences.
  • Ability to work effectively with employees, management, customers, government agencies, community members, and the general public.
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